SteelGate is looking for a talented Senior Systems Administrator - ISSO to join our team. The right person will have a strong background in configuring and supporting enterprise-class network hardware in a highly redundant environment to ensure uptime requirements are met. They must be capable of independently responding to errors and hardware exceptions on a wide array of network and host systems. The candidate must prioritize information security from the initiation of IT system design and maintain consideration throughout the System Development Life Cycle (SDLC). This person will monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency. The ISSO will perform system security administration functions, including creating user profiles and accounts, hardening of the system, setting up administrator accounts, maintaining system documentation, tuning system performance, installing system wide software and allocating mass storage space. This position will interact with users and evaluate vendor products. The System Administrator will make recommendations to purchase hardware and software, coordinate installation and provide backup recovery. This position will develop and monitor policies and standards for allocation related to the use of computing resources and performs tier one and two network support in accordance with the contract. The candidate will have a strong background in Knowledge management practices providing customers with quick logical access to information to support mission requirements.

Duties Include But Are Not Limited To:

Installing operating system software, patches, and upgrades
Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
Performing system backups and recovery
Developing and maintaining Standard Operating Procedures for conducting server host and virtual machine builds on prem and cloud environments.
Providing Systems Administrator support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems.
Maintaining file structures, SharePoint, and Knowledge Management systems.
Troubleshooting and documenting systems anomalies to ensure optimum equipment performance.
VTC Systems Management and Troubleshooting.
Required Qualifications:

MS/MA with 10+ years experience. Significant relevant experience will be considered in lieu of formal education.
Minimum of a DoD Top Secret/SCI clearance is required.
·         CompTIA Security+ and/or DoD 8570-compliant IAT Level II Certification

Directorate IT Support (IMO Provisioning and Managing Active Directory Accounts SIPR/NIPR Manage Entitlements and ACTCS accounts System Support and maintenance (Imaging, Touch Labor).
VTC Systems Management and troubleshooting.
Experience with Microsoft SharePoint and MS Teams with ability to edit and design.
Experience organizing data, establishing file structures, and ensuring information is captured and stored in locations accessible to authorized users.
Experience conducting assessments to baseline KM processes, taxonomy structures and architecture, technology, tools, and capabilities.
Experience with cloud-based computing systems.
·         5+ years of experience in system administration, network administration, or a related role

·         Excellent problem-solving skills and communication skills, with the ability to interact effectively with both technical and non-technical users and collaborate across multiple teams and external entities

·         Experience managing multiple concurrent tasks, projects, and priorities to meet customer deadlines

·         Excellent organizational skills in maintaining documentation of system configurations and procedures, and providing reports on system performance, incidents, and maintenance activities

·         Experience providing technical support to end users: monitoring system performance, troubleshooting and resolving hardware/software issues, optimizing network performance, managing system backups and recovery processes, and implementing necessary upgrades and patches

·         Experience with managing user accounts, permissions, and access controls across various systems, networks, and applications: including creating, enabling, provisioning and deactivating user accounts

·         Expertise in cybersecurity principles and tools.

·         Bachelor’s degree in Information Technology, Computer Science, or a related field (can substitute with Associate’s degree and 4 years of experience, or HS diploma and 6 years of experience)

Experience:

Windows System Administration: 10+ years (Required)
VTC: 6+ years (Required)
Knowledge Management: 6+ years (Required)
Cloud computing: 2 years (Required)
License/Certification:

DoD 8570/8140 IAT Level II certification (Required); Security +